Candidate Information

Welcome to the Food Safety First Principles: for Food Handlers Program

Food Safety First Principles for Food Handlers Certificate Program provides food handlers with the basic knowledge they need to safely handle food for human consumption. Successful completion of the program assures food managers, regulators and trainers that the certificate holder has completed a basic course in food safety and passed an assessment based on the course material. The First Principles course is based on the U.S. Food and Drug Administration (FDA) Food Code and is recommended for workers involved in the preparation, handling, serving and displaying of food. Formal food safety training is not uniformly required by law in all local and state health jurisdictions, check with the local or state health department in your area.

Food Handlers play a major role in keeping food safe. This program will help you understand food safety and how to apply this knowledge in the workplace.

Privacy Statement

Environmental Health Testing (EHT) will safeguard the privacy of candidates, where applicable, and will hold in confidence and in a secure manner the information obtained in the course of certificate program activities at all levels of the organization, including those of the Certificate Advisory Panel and subcontractors acting on its behalf. Information about a particular candidate will not be disclosed to a third party by EHT personnel without the written consent of the candidate, except when mandated by law. Where the law requires the information to be disclosed to a third party, the candidate will be notified of the information provided.

Non–Discrimination and Special Accommodations

Non-Discrimination:
EHT endorses the principles of equal opportunity to each candidate that takes the course and assessment by providing the general principles of fairness and equality relative to a candidate’s age, gender, race, religion, ethnic origin, disabilities or marital status.

Special Accommodations:
Reasonable accommodations for the course and assessment will be provided at no cost to a candidate with disabilities covered by the Americans with Disabilities Act. The candidate may request a form from their Approved Program Provider or download it from our Website, www.NRFSP.com if a special accommodation is needed. An appropriate licensed professional must complete the form in order for a candidate’s accommodation request to be processed.

Click here for the Accommodation Documentation Form.

Assessment Rules and Certificate Invalidation

The following are the rules enforced at all course and assessment sites:

• All candidates must have government-issued photo identification to be admitted.
• Candidates arriving five minutes late for the course and assessment will not be admitted and may forfeit their fees at the discretion of the Approved Program Provider.
• Candidates must be present throughout the entire course and pass the assessment to receive a Certificate of Completion.
• No guests are permitted to “sit-in” on the course or assessment.
• No assisting or soliciting assistance from other candidates.
• If candidate fails the assessment they may review the course materials and retake the assessment at the discretion of the Approved Program Provider.

Violating Rules:

• If a candidate is caught violating course and assessment rules, such as cheating or not following other program procedures, the candidate can be dismissed from the site and may be declared permanently ineligible for future courses and assessments.

Appeals:
An appeal is a formal request for reconsideration of an adverse decision made by Environmental Health Testing (EHT), the Certificate Advisory Panel or its representatives related to a candidate’s achievement of a certificate of completion. The appeal must be made in writing to EHT within 30 days of receiving the determination being appealed.

Complaints:
Candidate’s with concerns regarding the course, assessment, personnel, or other elements of the certificate program are encouraged to discuss these concerns with those involved to try to resolve the matter informally. If informal resolution is not possible, and a candidate wishes to file a formal complaint, it should be submitted in writing to EHT within 90 days of the incident’s occurrence. In the case of complaints related to a course or assessment administration, those must be submitted in writing within two weeks after the course or assessment administration. Anonymous complaints will not be considered.

Candidate Score and Feedback Form

Approved Program Providers are required to submit a Candidate Score and Feedback Form with each candidate’s name, city, state, email address or phone number, present for the entire course and assessment, assessment score, expiration of the certificate, and any feedback from each candidate on the course, assessment or Approved Program Provider.

If a candidate is not comfortable with providing feedback to the Approved Program Provider, please email feedback to Customer.Service@nrfsp.com or submit a feedback form via www.NRFSP.com and click on the “Food Handler” tab.

Contact Information

Environmental Health Testing, 7680 Universal Blvd. Suite 550, Orlando Florida, FL 32819
Customer.Service@nrfsp.com
Phone: 407-352-3830
Fax: 407-352-3603

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